NEW YORK — February 6, 2013 — From banks to telecom providers, various industries are moving to pricing plans that offer a certain amount of “free” service. Bank customers are allowed a certain number of free ATM withdrawals each month, and cell phone users receive free minutes. These three–part plans — which also include a regular (usually monthly) access fee as well as a usage fee if the customer exceeds the free allotment — are replacing older two–part plans that charged an access fee and a usage price for every unit of consumption.
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When Talk Is Free: The Effects of Pricing Plans on Consumer Demand